Jobs at Zoo Knoxville

The Database and Business Analytics Manager at Zoo Knoxville is responsible for overseeing the use of Tessitura, the primary database management system, and ensuring its integration across all departments. This role emphasizes optimizing data processes, ensuring data integrity, and providing analytics that support the zoo’s goals and strategic initiatives. Working collaboratively with multiple departments, the Manager will also guide best practices in database management, reporting, and data analysis. This position involves leading a cross-functional workgroup to streamline database operations and foster data-informed decision-making.

In collaboration with the Vice President of Development, the Donor Events Manager (DEM) is responsible for executing Zoo Knoxville’s premier fundraising event, Zoofari. In addition, the DEM is responsible for lead project management, planning, and execution of all ancillary fundraising-related events including, but not limited to: Zoofari, Circle of Friends, donor cultivation, and stewardship events.

The DEM will manage the coordination and implementation of various aspects of event planning and oversee details on event production, including the development of event printed materials, collaboration with in-house stakeholders or external vendors, managing RSVPs and guest lists, and ensuring staff are properly prepared with event timeline and logistics. The DEM ensures the success of the event by being the point person for the execution of event logistics on the day of the event, acting as staff liaison for on-site staff and vendors providing services for event logistics. The DEM will execute the event timeline and provide immediate support to event hosts to ensure all guests have an exceptional experience.

The DEM will cultivate a strong working relationship with the Chair and members of the Zoofari committee and prepare necessary meeting materials and correspondence surrounding all committee meetings and events in a timely and accurate manner. In coordination with the Assistant Director of Development, the DEM will maintain accurate financial records for these events. Additionally, the DEM will fulfill requests from donors and Board members and provide personal, prompt and exceptional service in a professional manner at all times.

SUMMARY OF POSITION: 

The Vice President of Marketing, Events, Sales and Communications serves as a senior executive leader responsible for stabilizing, aligning, and accelerating Zoo Knoxville’s marketing, communications, events, and earned revenue strategies.

This role assesses current performance, develops Zoo Knoxville’s long-range marketing, sales, events, and communications strategy, and drives sustained improvements in attendance, revenue generation, brand positioning, and organizational effectiveness.

Working in close collaboration with the President & CEO and senior leadership team, this position will provide hands-on leadership across marketing, sales, events, communications, and creative functions. The Vice President will lead a multidisciplinary team and ensure alignment with Zoo Knoxville’s mission, strategic plan, and revenue goals, while building systems, processes, and performance standards that position the organization for long-term success.

Under limited supervision, the Plumber will work with the Facilities Manager and Zoo staff to accomplish the general maintenance, repair, installation, and rehabilitation of facilities including, but not limited to, all equipment, buildings, enclosures, and utility systems contained on Zoo grounds or used in support of Zoo programs, on or off grounds, specifically, diagnostic and troubleshooting skills sufficient to inspect, repairs, install, modify and maintain water supply, wastewater, and storm water systems. This person will perform maintenance related tasks, troubleshooting and diagnosing problems and determining the most effective way to correct them through knowledge, checking blueprints, repair / service manuals, parts catalogs, and research. The plumber maintains the flow of water (potable, reclaimed, waste) by assembling, installing, and repairing pipes, fittings, and plumbing fixtures.  The person in this position has the task of maintaining and improving the daily appearance and functionality of Zoo Knoxville grounds and facilities.  This individual must keep the Facilities Manager informed of activities, accomplishments, project status and requirements.

The Vice President of Development serves as Zoo Knoxville’s head of philanthropy and is responsible for leading all philanthropic, advancement, and donor engagement strategies that support the zoo’s mission, vision, and long-term sustainability. As a member of the Executive Leadership Team, this individual partners closely with the President & CEO, Board of Directors, volunteer leadership, and senior staff to secure the financial resources necessary to advance Zoo Knoxville’s conservation, education, animal welfare, and community impact initiatives.

The Vice President of Development provides strategic leadership for all aspects of fundraising, including major gifts, annual giving, corporate philanthropy, foundation relations, planned giving, donor stewardship, and campaign management. This role is responsible for developing and executing comprehensive fundraising strategies that grow philanthropic support, deepen donor relationships, and strengthen a culture of philanthropy throughout the organization.

 

A primary focus of this position will be the leadership and execution of Zoo Knoxville’s transformational capital campaign and other major fundraising initiatives. The Vice President will work closely with campaign volunteers, board members, community leaders, and key stakeholders to cultivate, solicit, and steward significant philanthropic investments that support the zoo’s ambitious growth plans.

The successful candidate will be a dynamic relationship builder with a demonstrated track record of securing major gifts and leading high-performing advancement programs. They will serve as a visible ambassador for Zoo Knoxville within the community, fostering meaningful connections with donors, foundations, corporations, and conservation partners while helping position the zoo as one of the region’s most impactful nonprofit organizations.

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