Holiday Local Manager

Summary

We’re looking for an energetic, customer-focused leader who can inspire and develop a seasonal team, oversee a high-volume Santa photo set, maintain smooth daily operations, and create a welcoming environment where holiday magic comes to life. As a Local Manager, you’ll help ensure every family enjoys a memorable Santa visit while delivering exceptional photo experiences, outstanding guest service, and lasting holiday memories. If you enjoy leading people, creating unforgettable moments, and making the season special for families in your community, this role is for you.

Description

Foster a positive, team-focused work environment
Create schedules and ensure proper staffing coverage
Recruit, hire, train, and onboard team members
Oversee daily operations and site performance
Respond promptly to business calls and emails
Drive sales, cash handling compliance, and team performance
Verify and submit daily deposits and financial paperwork
Coach team members to deliver exceptional guest service
Build strong relationships with venue partners and vendors
Partner with host venues to support efficient operations
Resolve guest concerns and ensure positive experiences
Manage seasonal setup, breakdown, and equipment security
Perform additional duties as assigned

Requirements

Must be at least 18 years of age
Strong communication, organization, time management, and problem-solving skills
Ability to lead a team, work independently, and make sound decisions
Availability to attend required pre-season training
Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
Availability to work approximately 40 hours per week, with additional hours as business needs require
Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time