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The Database and Business Analytics Manager at Zoo Knoxville is responsible for overseeing the use of Tessitura, the primary database management system, and ensuring its integration across all departments. This role emphasizes optimizing data processes, ensuring data integrity, and providing analytics that support the zoo’s goals and strategic initiatives. Working collaboratively with multiple departments, the Manager will also guide best practices in database management, reporting, and data analysis. This position involves leading a cross-functional workgroup to streamline database operations and foster data-informed decision-making.

This position requires the operation of agency vehicles to transport passengers, including disabled passengers, to medical appointments and other services and to deliver meals and other items to elderly homebound individuals. An employee in this full-time, 37.5 hours/week classification receives general supervision from the Transportation Director and receives daily oversight from the Transportation Operations Manager.

 

The Skills-Based Volunteer Engagement Intern will work closely with the Manager of Advancement and Director of Community Investments to support recruiting, connecting, and placing skilled volunteers with local nonprofit agencies. The intern will research best practices in skilled volunteerism, develop tools and processes to build a sustainable volunteer pipeline, and support events and outreach efforts that connect professionals with nonprofits seeking to benefit from their expertise. Through this experience, the intern will gain hands-on knowledge of volunteer engagement strategies, nonprofit partnership development, and community impact. The Skilled Volunteer Engagement Intern will adhere to the mission, values, and philosophy of United Way of Greater Knoxville.

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