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The Database and Business Analytics Manager at Zoo Knoxville is responsible for overseeing the use of Tessitura, the primary database management system, and ensuring its integration across all departments. This role emphasizes optimizing data processes, ensuring data integrity, and providing analytics that support the zoo’s goals and strategic initiatives. Working collaboratively with multiple departments, the Manager will also guide best practices in database management, reporting, and data analysis. This position involves leading a cross-functional workgroup to streamline database operations and foster data-informed decision-making.

The Director of Community Engagement provides the strategic leadership for Girl Talk’s volunteer engagement and School & Site-Based Programs by developing systems for volunteer recruitment, training, retention, and community partnerships. This role focuses on high-level strategy, infrastructure, and organizational growth, while supporting Program Coordinators in the day-to-day execution and relationship management of volunteers and community sites. The ideal candidate is a collaborative leader and systems-thinker who can strengthen community impact through scalable processes and strong partnerships.

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