Director of Community Engagement

Summary

The Director of Community Engagement provides the strategic leadership for Girl Talk’s volunteer engagement and School & Site-Based Programs by developing systems for volunteer recruitment, training, retention, and community partnerships. This role focuses on high-level strategy, infrastructure, and organizational growth, while supporting Program Coordinators in the day-to-day execution and relationship management of volunteers and community sites. The ideal candidate is a collaborative leader and systems-thinker who can strengthen community impact through scalable processes and strong partnerships.

Description

Reports To: Executive Director

Position Type: Full-Time, Exempt

Position Summary
The Director of Community Engagement is responsible for developing and leading the overarching strategy for Girl Talk’s volunteer engagement and School & Site-Based community partnerships. This role provides the vision, structure, and systems for volunteer recruitment, training, retention, and community engagement efforts, while Program Coordinators support the day-to-day implementation and relationship management.

This position serves as the strategic lead for creating scalable volunteer and engagement systems, designing training frameworks, strengthening retention initiatives, and ensuring alignment across community-facing programming. The ideal candidate is a high-level strategist, strong systems-thinker, collaborative leader, and passionate advocate for youth development who can translate vision into sustainable infrastructure and long-term community impact.

Key Responsibilities

Program Leadership and Strategic Oversight of School & Community Sites
• Oversee the implementation, quality, and growth of Girl Talk’s Site-Based Programs across schools and community sites.
• Cultivate and maintain strong partnerships with schools, site coordinators, and community organizations.
• Manage girl recruitment and enrollment processes, ensuring smooth communication with families and sites.
• Conduct regular site visits to monitor program delivery, provide support, and ensure fidelity to Girl Talk’s mission and standards.
• Track program outcomes, attendance, and engagement in coordination with the data team.
• Support continuous improvement through data-driven evaluation and stakeholder feedback.

Volunteer Recruitment & Engagement Strategy
• Develop and lead the overall strategy for volunteer recruitment, onboarding, training, engagement, and retention across all Girl Talk programs.
• Create scalable systems, processes, and frameworks that support a consistent and high-quality volunteer experience organization-wide.
• Design and oversee volunteer training strategies, materials, and development plans, collaborating with Program Coordinators on implementation and execution.
• Analyze volunteer engagement trends, participation data, and retention metrics to identify opportunities for growth and improvement.
• Develop organization-wide volunteer retention and appreciation strategies that strengthen long-term engagement and connection to Girl Talk’s mission.
• Provide strategic direction and support to Program Coordinators as they manage day-to-day volunteer relationships and communication.

Community Partnerships and Outreach
• Serve as the primary point of contact for schools, community organizations, and potential site partners.
• Represent Girl Talk at events, school meetings, and community forums to raise visibility and build new partnerships.
• Collaborate with the communications team to promote program opportunities and celebrate volunteer contributions.
• Expand program reach by identifying and onboarding new site locations.

Requirements

Commitment to excellence and to the mission of Girl Talk, Inc.
Relationship building experience
Effective listening skills
Effective oral and written communications skills with an ability to relate with a diverse group of individuals or organizations in an effective manner
Ability to think strategically with proven, strong ability to execute on plan
Ability to take initiative and be creative in thinking and solutions
Effective problem solver and decision maker
Proficient computer skills (familiarity with customer relationship management systems preferred, electronic giving and information exchange preferred)
Ability to work in a high-volume environment
Strong ability to self-organize and prioritize in efforts to meet deadlines
Highly organized with excellent attention to detail

Additional Qualifications

Creative
Fun and welcoming personality
A willingness to be cross-trained in other aspects of the organization
A personality that enjoys working with others
The ability to follow instructions, respond to management direction and solicit feedback to improve performance
Track record of reliability and timeliness
Willingness to pitch in beyond the scope of your specific job description
Demonstrated ability to lead people and manage partnerships.
Strong organizational skills with a systems-oriented mindset.
Ability to work effectively with diverse populations, including youth, volunteers, educators, and parents.
Proficient in using data for decision-making and reporting.